Police Clearance Certificates in Durban
Applications across Durban and KwaZulu-Natal in 5 to 7 business days, handled remotely with no travel required.
Police Clear handles South African police clearance certificate applications for Durban and the wider KwaZulu-Natal province. We do not have a Durban office, and for this service it does not matter, because nothing about a police clearance certificate is issued locally.
Applications are completed in 5 to 7 business days as standard, with 3 to 5 and 1 to 3 business day options available, and approximately 80% finished sooner than the timeframe quoted.
Police Clear (Pty) Ltd is an independent document facilitation company. We are not the South African Police Service and we do not issue certificates. SAPS issues them.
There is no local route, wherever you are
South African police clearance certificates are issued by a single office, the SAPS Criminal Record Centre in Pretoria. There is no Durban office that issues them, no KwaZulu-Natal office, and no counter anywhere in the province where you can collect one over the counter.
That means every application from Durban travels to Pretoria whether a company handles it or you do. The question is not whether the process is local. It is who manages the part that happens 570 kilometres away.
We collect, we expedite, and we deliver.
Applications are submitted directly to the Criminal Record Centre and handled end to end, rather than posted into the system and left to take their chances.
No travel and no time off work.
The application is arranged remotely. You do not need to drive to another province and you do not need to visit us to start.
Speed you can plan around.
Standard turnaround is 5 to 7 business days, with 3 to 5 and 1 to 3 business day options available, and approximately 80% of cases completed sooner than quoted. Against a visa appointment or an employer start date, a timeframe that holds is worth more than a cheaper one that does not.
Checked before it travels.
An application that arrives incomplete is returned, and from KwaZulu-Natal a return costs the journey twice over.
Areas we serve in KwaZulu-Natal
Durban and surrounds
- Durban Central
- Berea
- Morningside
- Musgrave
- Glenwood
- Durban North
- Umhlanga
- Umdloti
- La Lucia
- Ballito
- Salt Rock
- Westville
- Pinetown
- Kloof
- Hillcrest
- Gillitts
- Queensburgh
- Amanzimtoti
- Chatsworth
- Phoenix
- Verulam
- Tongaat
- Mount Edgecombe
Wider KwaZulu-Natal
- Pietermaritzburg
- Howick
- Hilton
- Richards Bay
- Empangeni
- Ladysmith
- Newcastle
- Dundee
- Margate
- Port Shepstone
- Scottburgh
- Estcourt
Applications from anywhere in the province are handled without you travelling. If your area is not listed, contact us and we will confirm.
What it costs
| Police clearance certificate | From R4,600 including VAT |
| Official SAPS fee | R190, paid to SAPS |
| Standard turnaround | 5 to 7 business days |
| Need it sooner | 3 to 5 or 1 to 3 business days, priced higher |
The R190 is the fee SAPS charges to run the check. Our fee is separate and covers handling the application. Faster turnarounds are priced above the standard figure. Full pricing for every service is available on request.
Pricing correct as at 8 September 2026. Prices include VAT at 15%, are quoted in South African rand, are subject to change without notice, and are indicative rather than an offer. A binding price is given in a written quotation. Statutory fees payable to SAPS, Home Affairs or DIRCO are set by those authorities and are payable in addition. Our refund and cancellation terms are in our terms and conditions.
What an application requires
Fingerprints on the SAPS 91(a) form
This is the official fingerprint form, and older versions still circulate online. Fingerprints for a South African police clearance certificate must be taken by SAPS, so this is the one step that happens where you are.
A certified copy of your identity document or passport
Your details as they appear on that document
Including previous surnames and identity numbers.
Applications are returned where fingerprints are unclear, copies are not certified, or names do not match across the documents supplied.
Contact us before you have your fingerprints taken and we will confirm what applies to you and how your documents should reach us.
Talk to us
We do not have a Durban office. Applications for KwaZulu-Natal are handled from our offices in Cape Town and Johannesburg, and everything is arranged remotely.
WhatsApp 068 222 3776
021 462 8203 (Cape Town)
011 568 0827 (Johannesburg)
info@policeclear.co.za
Contact us to confirm how your documents should reach us and what your timeframe allows.
See our Cape Town page and our Johannesburg page.
Frequently asked questions
Where do I get a police clearance certificate in Durban?
There is no SAPS office in Durban that issues police clearance certificates. They are issued by the Criminal Record Centre in Pretoria, and every application in the country goes there. Police Clear arranges the application for you remotely.
How long does a police clearance certificate take in Durban?
5 to 7 business days as standard through Police Clear, with 3 to 5 and 1 to 3 business day options available at a higher price, and approximately 80% of cases completed sooner than quoted. SAPS publishes a standard finalisation time of approximately 15 working days and periodically reports backlogs, so departmental timeframes can extend for reasons outside our control. Timeframes are estimates, not guarantees.
Do you have an office in Durban?
No. Our offices are in Cape Town and Johannesburg, and applications for KwaZulu-Natal are handled remotely. Because certificates are issued centrally in Pretoria, this makes no difference to the certificate or to the timeframe.
Do I need to travel to use your service?
No. The application is arranged remotely. Fingerprints have to be taken by SAPS, so that step happens where you are, and everything after it is handled by us.
Is a certificate arranged from Durban different from one arranged in Pretoria?
No. There is one South African police clearance certificate, issued by SAPS in Pretoria, and it is the same document regardless of where the applicant lives.
Do you cover Pietermaritzburg, Umhlanga, Ballito and Richards Bay?
Yes. Applications from anywhere in KwaZulu-Natal are handled the same way.
Why does your price differ from the SAPS fee?
R190 is what SAPS charges to run the check. Our fee is separate and covers handling the application on your behalf. You are paying for the handling and the turnaround, not for the certificate.
Is this processed directly with the department?
Yes. Applications go to the SAPS Criminal Record Centre in Pretoria. Police Clear facilitates the application, and SAPS carries out the check and issues the certificate.
Can you help if I am leaving the country soon?
Tell us your date. Our standard service is 5 to 7 business days, and 3 to 5 or 1 to 3 business day options are available. We will confirm what is achievable and what it costs before you commit.
This page describes a document facilitation service. It is general information and is not legal or immigration advice. Requirements are set by the relevant department, embassy or authority and you should confirm them with that body.